Licensing & Registration Manager

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

Role Summary

The US-Based Licensing Manager oversees all licensing activities across bp’s US-operated retail networks, ensuring timely, accurate and compliant acquisition, renewal, and management of all required permits. The role safeguards revenue continuity and regulatory compliance while leading bp’s transformation toward a unified, digitally enabled licensing operating model. This role will also be taking on special projects in the licensing business

Key Responsibilities

- Lead end-to-end licensing management for all US-operated retail sites, including alcohol, tobacco, food, business, fire, operational, and specialty permits.

- Ensure timely renewals by tracking deadlines, coordinating documentation, and submitting applications via mail, digital platforms, or in-person channels.

- Manage regulatory interactions, including inspection requests, violation notices, corrective actions, and compliance escalations.

- Coordinate with Construction, HSE, Tax, and Operations to ensure licensing alignment on new store builds, remodels, acquisitions, and regulatory changes.

- Serve as the primary point of contact for store teams requesting license copies, urgent support, or compliance guidance.

- Maintain and continuously improve licensing databases, tracking tax rates, jurisdictional requirements, sales restrictions, and renewal status.

- Provide leadership and oversight to both US-based and Pune-based licensing support teams, ensuring process clarity and quality standards.

- Drive process standardization and continuous improvement initiatives across all COCO brand licensing workflows.

Required Qualifications & Experience

- Bachelor’s degree in business, finance, information systems or related field.

- Minimum five years of experience in retail licensing, regulatory operations, or tax compliance.

- Strong communication, analytical capability, and attention to detail.

- Experience working with federal, state, and local regulatory agencies.

- Ability to manage complex timelines and cross-functional stakeholder demands.

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

Role Summary

The US-Based Licensing Manager oversees all licensing activities across bp’s US-operated retail networks, ensuring timely, accurate and compliant acquisition, renewal, and management of all required permits. The role safeguards revenue continuity and regulatory compliance while leading bp’s transformation toward a unified, digitally enabled licensing operating model. This role will also be taking on special projects in the licensing business

Key Responsibilities

- Lead end-to-end licensing management for all US-operated retail sites, including alcohol, tobacco, food, business, fire, operational, and specialty permits.

- Ensure timely renewals by tracking deadlines, coordinating documentation, and submitting applications via mail, digital platforms, or in-person channels.

- Manage regulatory interactions, including inspection requests, violation notices, corrective actions, and compliance escalations.

- Coordinate with Construction, HSE, Tax, and Operations to ensure licensing alignment on new store builds, remodels, acquisitions, and regulatory changes.

- Serve as the primary point of contact for store teams requesting license copies, urgent support, or compliance guidance.

- Maintain and continuously improve licensing databases, tracking tax rates, jurisdictional requirements, sales restrictions, and renewal status.

- Provide leadership and oversight to both US-based and Pune-based licensing support teams, ensuring process clarity and quality standards.

- Drive process standardization and continuous improvement initiatives across all COCO brand licensing workflows.

Required Qualifications & Experience

- Bachelor’s degree in business, finance, information systems or related field.

- Minimum five years of experience in retail licensing, regulatory operations, or tax compliance.

- Strong communication, analytical capability, and attention to detail.

- Experience working with federal, state, and local regulatory agencies.

- Ability to manage complex timelines and cross-functional stakeholder demands.

Why join bp:

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continued Learning, Continuous Improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence {+ 10 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.