Mode of work
Full-time
Experience
Mid
Employment type
Permanent
Location
On-site
Expertise & Skills
Job description
The Field Operations Director is a critical operational partner for the sales organization. This role partners daily with regional sales leaders and serves as the primary connection point between the global VP of Field Operations and the realities of how the business runs on the ground. This is a highly execution-focused role where success is measured by operational excellence, consistency, and the speed at which field challenges are identified and resolved. The value is in what gets done, how consistently, and how fast problems get caught and escalated.
What You'll Do
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Partner daily with regional and country sales leaders to run the business with operational rigor
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Drive accountability for execution standards, pipeline inspection, and deal progression across all markets
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Enforce forecast accuracy through structured weekly, monthly, and quarterly field operating cadences
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Own the execution of regional pipeline reviews, forecast calls, and quarterly business review inputs
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Ensure global go-to-market initiatives land consistently across all segments and countries
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Spot regional adoption gaps early and surface them before they impact revenue performance
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Provide a structured operational feedback loop to leadership and transformation teams
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Surface execution risks including pipeline gaps, productivity issues, and forecast volatility with actionable insights
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Flag systemic regional trends and execution challenges rather than isolated business misses
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Collaborate with sales planning teams to validate regional coverage and capacity models in practice
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Coordinate with sales enablement teams when field capability gaps impact regional performance metrics
What You'll Need
Minimum Qualifications
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10+ years of related career experience in Sales Strategy, Business Operations, or Revenue Operations
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Experience delivering measurable improvements in sales productivity and growth within SaaS organizations
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Experience acting as a strategic advisor to senior enterprise sales leadership
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Experience managing pipeline hygiene, forecasting methodologies, and sales operating rhythms within markets
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Undergraduate degree or equivalent combination of relevant experience and expertise
Preferred Qualifications
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Experience leading regional change management and executing complex cross-functional projects in high-growth technology environments
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Experience influencing and managing project teams across functional lines without direct authority
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Background in sales process design, performance metrics, and go-to-market execution for enterprise SaaS
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Working knowledge of diverse market dynamics and cross-cultural business environments
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Analytical strength combined with pragmatic problem-solving skills in fast-paced software environments
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Experience distilling complex program analysis into actionable insights for regional leaders
Travel Requirement & Working Conditions
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Up to 15% travel
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Reliable home internet connection for remote collaboration across multiple time zones
Why Join Workiva
Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world.
At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you.
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
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