Corporate Responsibility Specialist

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary: 

The Corporate Responsibility Specialist role reports into the head of Corporate Responsibility and supports the development and execution of various processes and projects to enhance performance across the Purpose, Talent & Inclusion organization. The Specialist will be a driven self-starter with an owner’s mindset: spot gaps, propose improvements, follow through without being chased, and balance speed vs. accuracy. They will quickly grow to be a subject matter expert in Voya’s reasonable business practices and system owner for all PTI data and reporting tools.  

Customer obsession is essential for this role, as the Corporate Responsibility Specialist will own the communications workflow for customer and prospect requests for proposals (RFPs) and build reusable, accurate content and data-backed responses. In this capacity, the Specialist will develop and maintain an understanding of Voya’s responsible business practices and core disclosures (marketing materials, regulatory reports, policies, statements, and other relevant resources). The responsibilities of this role will be shared across multiple teams working on corporate responsibility, inclusion, giving, volunteering, talent development and talent management.  

The Corporate Responsibility Specialist will have broad exposure to the enterprise by contributing to or being responsible for a variety of projects including the annual Impact Report, quarterly PTI Statement, environmental regulatory reporting, external surveys and awards, and internal requests for reports. The nature of this work requires a Specialist who sweats the details and executes with high quality and who is adaptable, curious, and AI-literate—who can turn ambiguous questions into clear deliverables, validate data and outputs, and continuously improve the way we work. 

Profile Description: 

• Own or support all PTI reporting systems to ensure (1) optimal functionality and efficiency, (2) data accuracy, and (3) consistent reporting aligned with stakeholder expectations. Use AI tools where appropriate to accelerate drafting, analysis, and automation, while validating accuracy, protecting confidential data, and documenting assumptions and changes. These systems currently include Benevity, NASDAQ Metrio, Workday eLearning, and collaboration with internal Workday systems team regarding workforce data and dashboards.  

• Build and iterate PTI dashboards (Excel/Power BI and source systems) that make performance easy to understand and act on; define metrics and incorporate stakeholder feedback. 

• Own publication of geographic reports on corporate responsibility and social impact data to support regional sales leaders - ensuring clarity, consistency, and on-time delivery. 

• Support data entry, analysis and reporting, plus measurement against targets, for milestone social impact events including National Days of Service, the Employee Giving Campaign, and others. 

• Develop expertise in environmental-related reporting frameworks (e.g., , , and emerging international frameworks) and apply it to data collection, validation, and reporting. 

• Lead the development and publication of Voya’s corporate responsibility reporting index, currently utilizing the framework and source data for Voya’s annual Impact Report and quarterly PTI statements.  

• Support (and grow into leading) the development and publication of Voya’s annual climate report (currently aligned to the framework). 

• Support (and lead when needed) external and internal audits/ for data used in external publications (annual and quarterly), ensuring traceability, evidence, and clear documentation. 

• Run the review workflow for external publications by coordinating inputs, approvals, and compliance reviews; track decisions and version history. 

• Own awards/indices survey submissions end-to-end to ensure Voya is accurately represented, narratives are consistent, and submissions are on time. These may include the Corporate Equality Index, Corporate Assessment, Disability Index, EPA Green Power partnership, and EPEAT Purchaser Award. 

• Lead the semi-annual Stakeholder Materiality process which requires collaboration with customer-facing teams, investor relations, nonprofit partners, and the consumer insights team; evaluate and manage an external vendor as needed. 

• Monitor and engage with responsible business raters/rankers to understand methodologies, track Voya’s position, and keep portal data current and accurate. Examples of raters include ISS, Just Capital, MSCI, and Sustainalytics. 

• Own and continuously improve the RFP response process including drafting data-backed responses, building reusable content, training partners on how to find and use core documents, implementing AI-enabled efficiencies, and applying quality controls to ensure accuracy. Track impact (cycle time, win/loss learnings where available, and re-use rates) and propose improvements. 

• Partner with customer-facing teams to measure and improve the impact of PTI-related work on sales enablement and customer retention, translating stakeholder needs into clear reporting and insights. 

• Own the content management process for PTI information on Voya.com and Voya’s intranet. 

• Coordinate (and attend when needed) customer engagement events and industry conferences and identify opportunities for PTI leaders to engage with customers and speak externally. 

• Assist in preparing presentations for executive-level meetings. 

• Take on team projects across PTI with an owner’s mindset: clarify ambiguous asks, propose a plan, execute, and document the process so it can scale. 

Knowledge & Expertise: 

• Bachelor’s degree required. 

• 0–2 years of relevant experience (internships, co-ops, or full-time) in analytics, reporting, systems/process management, operations, or similar. 

• Excellent writing and editing skills with strong attention to detail (proofreading, version control, and consistency across disclosures). 

• Interest in (or exposure to) corporate responsibility frameworks, disclosures, indices, and surveys with the ability to learn quickly and apply guidance accurately. 

• Strong critical thinking and investigative skills: ability to break down ambiguous questions, form hypotheses, validate with data/stakeholders, and document decisions. 

• Strong Excel skills for analysis and visualization and strong PowerPoint skills.  

• AI-literate: comfortable using AI tools to draft, summarize, analyze, or automate work—while verifying accuracy, protecting confidential information, and recognizing limitations/bias. 

• Demonstrated ability to work well within a team and balance competing priorities across multiple teams. 

• Exceptional work ethic, ability to work under deadlines and strong attention to detail. 

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$60,000 - $65,000

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Misuse of Voya's name in fraud schemes