Senior Manager, Client Consulting - Visa Consulting & Analytics

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Manager will be a key member of the Visa Analytics and Consulting (VCA) team in Vietnam. As a Manager, you will undertake consulting engagements for Visa clients in Vietnam, and partner with VCA, Business, and Technology teams across the organization to enable portfolio growth and improved profitability in clients’ payment card business.

In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in the area of customer life cycle management, new product development and launches
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk and Merchant Solutions teams
• Develop propositions by closely working with Client Relationship Managers, promoting the solutions with external clients and, executing and delivering the consulting engagement to clients
• Enable growth and improve profitability across our clients’ payment business through portfolio management and segment expansion
• Deliver consulting revenue stream via the use of Visa Consulting and Analytics service lines and practice area
• Support the IPVMC VCA team in managing strategy, reporting and operations 

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

10+ years of experience in retail banking, card issuing or consulting to retail banks

What you will need:

We are looking to hire candidates that have already accumulated a variety of experience, you will be curious about the payments industry, results-driven and client-centric. As a candidate you should have:

MBA or equivalent education, certifications and/or business background

In-market experience and/or knowledge of local language and culture as well as regulation and industry trends

Understanding of card issuers’ P&L and cardholder life cycle

Knowledge of emerging trends in the local payment landscape including Fintech

Storyboarding and data storytelling including strong Excel and PowerPoint skills

Understanding of statistical analysis, machine learning, modeling, scoring schemes, etc.

Strong organizational and business planning skills

Willingness to travel 30% within Vietnam

What will also help:

Deep experience in consulting, corporate strategy, or business management

Demonstrated ability to manage complex projects with excellent project management skills

Superior analytical and problem-solving skills, logical thinker with demonstrated intellectual and analytical rigor

Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization

Excellent presentation skills, including strong oral and written capabilities

Self-motivated, results-oriented individual with the ability to progress multiple priorities concurrently

Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data, make actionable recommendations, and tenacity to implement

Strong commercial acumen, with experience in working on business/value cases that prove ROI

Solutions-focused mindset

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.