Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate

Job Description & Summary PwC US ADVISORY - TRANSFORMATION

Our Transformation team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.

Our Management Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results - conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes. In addition, consultants also support project lead, work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building activities

COMPETENCY OVERVIEW: OPERATIONS TRANSFORMATION The Operations Transformation team works with clients across industry verticals supporting engagements in:

• Connected Supply Chain
• Service Planning and Execution
• Operations Strategy
• Product Development and Manufacturing
• Sourcing and Procurement

Position Requirements: For Service Planning and Execution

Key Responsibilities: As a team member, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific areas of focus include but are not limited to:

• Deliver Digital Transformation Projects for EUR clients: Take ownership and deliver end to-end transformation projects for Energy, Utilities and Resources clients (Power and Utilities and Oil and Gas industries). This could typically involve Align, Innovate, Release and Evolve phases of a Digital Transformation program.
• Business Case Build and Value Engineering: Build value strategy, perform opportunity assessment, and craft a value story by identifying & sizing value/benefits opportunity, estimating cost components etc.. for the large digital transformation program.
• Process Architecture Build: Evaluate the Business processes of our clients and advise process reengineering, Business Process Master List (BPML) and run Fit-To-Standard workshops
• Client Collaboration: Work closely with our clients to understand their business needs, challenges, and objectives.
• Requirements Analysis: Conduct comprehensive requirements gathering and analysis with Business Acumen and being power users of Enterprise applications
• Solution Design: Utilize expertise in functional areas- work management, asset management, field service management and other business process areas to design robust solutions. Wear the hat of Power users of enterprise applications such as SAP EPPM, SAP EAM, Maximo, and Clevest, and recommend best practices to the client.
• Project Management and Workstream Leadership: Manage project work streams and deliverables, ensuring adherence to project timelines, budgets, and quality standards. Coordinate cross-functional teams and resources to execute implementation plans effectively.
• Stakeholder Communication and Relationship Management: Serve as the primary point of contact for client stakeholders throughout the implementation process. Communicate project updates, risks, and issues effectively to stakeholders at all levels of the organization. Build and maintain strong client relationships to foster trust and collaboration.
• Change Management and Training: Develop and implement change management strategies to support organizational adoption of solutions. Deliver training sessions and workshops to educate end-users on system functionality and best practices.
• Quality Assurance and Solution Validation: Conduct thorough testing and validation of solutions to ensure accuracy, functionality, and alignment with client requirements. Identify and address any issues or discrepancies to maintain solution integrity.
• Continuous Improvement and Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies related to digital solutions and utilities operations. Contribute to thought leadership initiatives by sharing insights, lessons learned, and success stories with internal teams and clients.

What skill does it take?

Must-have:

• Proficiency in Digital Transformation activities- Process reengineering, Requirements gathering, Design thinking and Solution delivery. At least a year of relevant experience is required.
• Functional understanding of work management, asset management, and field service management in Power & Utilities or Oil & Gas sector
• Strong business acumen with the ability to understand the impact of multiple enterprise applications on business processes
• Ability to conduct walkthroughs, workshops and meetings involving various business stakeholders

Good-to-have:

• Understanding of gas and electric transmission and distribution utilities business, organization, regulatory requirements and common asset work types
• Hands-on user/functional experience in any one of the ERP systems such as SAP PPM, SAP EAM, Maximo & SAP EPPM
• Understanding of SAP MM, Alteryx, Tableau and/or PI/Historian; Jira, other similar tools.
• Experience in driving assessment and improvement of business processes, including leveraging SAP PM, Maximo, Oracle EAM, GE APM(Meridian), and or/SAP IAM

You know us. We want to know you.

Your career is just that; yours. You choose it. You live it. You make it happen. To get the best from it, you need the best opportunities. That's why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.