ERM

Salesforce Trainer

ERMMexico City, Mexico

Global pure-play sustainability consultancy working with leading organizations to create innovative solutions. More about ERM

Undisclosed Salary

Permanent

NewPosted yesterday

Mode of work

Full-time

Experience

Senior

Employment type

Permanent

Location

On-site

Expertise & Skills

SalesforceExpert
Training & DevelopmentExpert
Instructional DesignProficient
Microsoft Office SuiteProficient
E-learning SoftwareProficient
Presentation SkillsProficient

Job description

Required Skills & Qualifications 

  • Preferred: a specialization, degree, or formal qualification in education, teaching, instructional design, or training/learning & development. 

  • Experience with CRM platforms (preference for Salesforce Sales Cloud) and their associated objects, fields, reporting, dashboards, and integrations. 

  • Experience with design and e-learning software (e.g. Adobe Captivate, Synthesia, Articulate 360, Cornerstone LMS/Galaxy) 

  • Experience creating and maintaining training materials in multiple formats (Word, PowerPoint, video, e-learning software). 

  • Advanced proficiency in Microsoft PowerPoint, Word, Excel, and Visio or process flow tool. 

  • Proven experience developing and delivering training to audiences ranging from small groups to 200+ participants. 

  • Strong instructional design and presentation skills; ability to translate technical concepts into practical guidance. 

  • Executive presence and communication skills for engaging senior leaders. 

  • Collaborative mindset; ability to work with various business stakeholders to shape learning content for specific personas.  

  • Familiarity with professional services business processes and governance standards preferred. 

Preferred Background 

  • 5+ years in training, enablement, or related roles. 

  • Experience supporting enterprise CRM (Salesforce preferred) environments. 

  • Track record of driving user adoption and process improvement through training.

Frequently asked questions

Where is the Salesforce Trainer role based?
This is an on-site role based in Mexico City, Mexico.
What experience level does the Salesforce Trainer role require?
ERM lists this Salesforce Trainer role at Senior level.
What skills do you need for the Salesforce Trainer role?
Key skills for this role include Salesforce, Training & Development, Instructional Design, Microsoft Office Suite, E-learning Software and Presentation Skills.
How do I apply for the Salesforce Trainer role?
Use the Apply button on this page to apply for the Salesforce Trainer role on ERM's careers site.

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