ASUENE

Sales Division - Customer Success Community Manager

ASUENETokyo, Japan 🇯🇵

¥6,000,000 - ¥10,000,000

$40,650 - $67,750

Gross/year - Permanent

Mode of work

Full-time

Experience

Mid

Employment Type

Permanent

Location

On-site

Expertise & Skills

Community ManagementExpert
Japanese LanguageExpert
Social Media ManagementProficient
MarketingProficient
Customer EngagementProficient
Communication SkillsProficient
Problem SolvingProficient
Open Source Community ExperienceNice-to-have

Job description

Background

Currently, the CS team manager is also in charge of this position, but we are looking for a dedicated person to quickly strengthen community management in line with future product growth.

Job Description

Attractions:

  • Experience community growth as the first community manager
  • Participate in laying the foundation for solving the major societal issue of decarbonization by involving all of Japan
  • Lead community growth and gain experience in operating various initiatives

Job Details:

You will be responsible for planning and implementing measures to form and activate the "ASUENE" community towards realizing a decarbonized society.

  • Launch, expand, and operate online communities
  • Research, plan, and implement measures to improve user loyalty and retention
  • Analyze and implement measures to increase community participants, and handle all tasks related to community activation
  • Discover and cultivate key industry figures and first-pin users with high engagement to ASUENE, and build relationships
  • Manage user engagement and relationships

Requirements

Essential Skills:

  • At least 1 year of experience as a community manager, SNS operation, or other marketing-related roles
  • Passion for communities and social media

Preferred Skills:

  • Experience participating in open-source communities
  • Experience in designing/operating or participating in communities where participants use their real names
  • At least 1 year of experience in corporate client proposals or similar roles

Desired Personality:

  • Ability to proactively identify issues, break them down into necessary actions, and solve them
  • Enjoys communication and doesn't get tired of conversing with many people via chat
  • Skilled at communicating with various people both offline and online

Company Information

Company Name: Asuene Inc. CEO: Kohei Nishiwada Established: October 2019 Head Office: WeWork 4F, KDX Toranomon 1-chome Building, 1-10-5 Toranomon, Minato-ku, Tokyo Number of Employees: Approximately 250

Business Description:

  • "ASUENE": Cloud service for visualizing, reducing, and reporting CO2 emissions
  • "ASUENE ESG": Cloud service for ESG evaluation for sustainable supply chain procurement
  • "Carbon EX": Carbon credit and emission rights exchange

Holidays:

  • Complete 2-day weekends (Sat-Sun), national holidays, New Year's holidays (Dec 29-Jan 3)
  • 10 days of paid leave in the first year, special leave for celebratory or mourning occasions

Benefits:

  • Social insurance: Health insurance, welfare pension insurance, employment insurance, workers' compensation insurance
  • Commuting allowance: Up to 30,000 yen/month
  • Walking commute allowance: 30,000 yen/month (conditions apply)
  • Book allowance: Up to 10,000 yen/month
  • Gym/exercise allowance: Up to 10,000 yen/month (conditions apply)
  • Housework/childcare outsourcing allowance: Up to 10,000 yen/month
  • Breakfast allowance: 400 yen/day (conditions apply)
  • Corporate DC (Defined Contribution) pension plan available
  • Others: Monthly Happy Hour events, free drinks, casual dress code