Infrastructure Design Lead

Who is ERM?
ERM is a leading global consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance () challenges. We bring together a diverse and inclusive community of experts across regions and disciplines, providing a truly multicultural environment that fosters collaboration, professional growth, and meaningful global exposure. As a people-first organization, ERM values well-being, career development, and the power of collective expertise to drive sustainable impact for our clients—and the planet.
 

What You’ll be Responsible for:

• Leading a high performance and cross functional team that conforms to standards and collaborates with the Architecture teams.
• Mentoring and guiding the DevOps team with a hands on approach and structured feedback
• Creating the capability to drive continuous improvements within the team
• Taking ownership and accountability for reliable delivery and operational KPI’s
• Collaborating with, and across the Architecture and operational teams to design, develop, test, and support the technical solution that will provide the bases for an infrastructure strategy
• The design for the ERM network in conjunction with the architecture teams connecting from on-premise to cloud, the “Hybrid Environment”.
• Reviewing high/low level designs from vendors and architects to align with the strategic intent for infrastructure both on-premise and cloud.
• Creation of Infrastructure architecture domain for connectivity, PaaS, servers and storage
• Review and own the Infrastructure services in all core areas of technology
• Creating repetitive and predictable service catalogue for the infrastructure by adopting Infrastructure as Code
• Championing the Cloud PaaS and IaaS approach and the services within the cloud stack (private and public)
• Implementing the standards and driving service reliability within the groups and adopting the enterprise architecture guide within the network designs
• Management and liaison with the required technology vendors for infrastructure
• Assisting with troubleshooting of major network and infrastructure issues and acting as the last line of defense when required.
• Ensuring solutions are designed with security in mind and championing the infrastructure governance according to the Enterprise/Technical Architecture frameworks
• Encouraging innovation, implementation of cutting-edge technologies, outside-of-the-box thinking, teamwork, and self-organization.

Preferred Qualifications and Experience:

• Master’s or Bachelor’s in Computer Science
• Infrastructure Cloud Certifications in Azure, AWS and GCP at Architecture or expert level
• Networking certifications CCNP/CCIE, F5, Checkpoint, Meraki, SaSe – Zscaler
• Experience in the design of complex networks and Infrastructure, with extensive documentation skills
• Advance knowledge of Active Directory, forest designs, group policy and Authentication for identity.Extensive knowledge in EntraID and cloud based IAM services.
• xtensive knowledge with security platforms and security architecture
• Experience in PaaS and IaaS designs for hosted solutions
• Advanced routing and switching knowledge, with voice.
• Advanced knowledge in proxy technology, load balancing and remote access
• Extensive skills in network design and Infrastructure Solutions.
• Advanced knowledge in the infrastructure services for cloud and governance, as a shared service.
• Advanced knowledge of the Cloud services in the Azure/AWS/GCP services estate and have demonstrated deployment in using software defined networks for LAN/WAN.
• Advantages to have experience with SaSe deployments and software
• Advantages to have experience in IaC (infrastructure as Code) platforms (Terraform, Ansible)
• Demonstrated implementation capabilities within the public cloud environments with infrastructure as code for blueprints and templates
• Strong Scripting languages in Powershell, JSON, HCL, YAML, Python and automation systems as an example
• Advanced knowledge in Virtual WAN/VPC in Cloud (Azure and AWS), Express Route and virtual network technologies
• Advanced knowledge in the security suites within public cloud and have demonstrated the deployment of the required services.
• Experience in automated CI/CD, Containers and Cloud Technologies Utilizing the latest advancement in Azure, AWS and GCP technology and new design patterns to enhance usability and functionality of the IT solution
• Outstanding communication, negotiation and influencing skills
• Demonstrated managing resources and developed an efficient team to transition support tasks
• Technical expertise in architecture, designing and implementing new Telecommunications systems based on technology from vendors, such as Juniper, Cisco, Aruba, Alcatel-Lucent and F5;
• Backup Strategies and implementation of restoration services and playbooks.
• ITIL and ITSM framework qualifications
• Software coding qualifications is an advantage

Basic Qualifications:

• Bachelor’s degree in information systems, Computer Science or in a related field or equivalent work experience and practical knowledge. Industry Certifications is an advantage.
• 10+ years in Enterprise Infrastructure Management in large organizations for hybrid cloud
• 5+ years in deploying and/or onboarding networks in Cloud, software defined networks and complex routing environments