ERM is the world's largest global pure-play sustainability consultancy, with more than 50 years of market leadership. ERM uses its unique combination of technical depth and commercial acumen to partner with the world's leading organizations, creating innovative solutions to sustainability challenges, and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

With over 8,000+ employees worldwide operating from 170+ offices in 40 countries, ERM is unmatched in its ability to operationalize sustainability across the business lifecycle and at all levels of an organization, which we call our boots to boardroom approach.

The Accounts Receivable (AR) team at ERM is a function that resides within the Finance Department, responsible for closely partnering with client AP teams, ERM consultant teams, and other ERM Finance to ensure timely and accurate reconciliation, processing, and collection of project invoices. This highly critical team ensures quality in cash flow management for ERM to achieve its financial objectives, including DSO.

Responsibilities include (but not limited to):

• Apply skip tracing methods to obtain client AP contact information
• Utilize prioritization list to conduct client reach outs via email, phone, and portal
• Actively document information provided from client reach outs, including invoice stage, any issues, and payment dates on team shared AR report
• Partner with client AP to uncover root cause of potential issues to resolve and obtain payment
• Escalate invoices that get stuck in invoice life cycle or become delinquent to AR leadership, other Finance leadership, and/or project teams for support
• Manage queue assignments including write offs, statement of accounts, payment history reports, and credit invoices
• Meet individual and team performance KPIs, including DSO
• Ensure compliance to ERM policies and procedures

Skills Needed:

• Ability to communicate effectively and professionally with both internal and external customers, across all levels and functions
• Ability to work with minimal direction and in a highly collaborative manner to meet required deadlines and perform all necessary tasks
• Strong organizational skills and attention to detail to prioritize tasks effectively and complete them accurately
• Highly motivated with strong work ethic to own and drive tasks to full resolution
• Strong computer skills, including Excel

Requirements:

• A degree in commerce (B.Com) or (M.Com) or equivalent. Additional courses or certifications in accounting or finance can be beneficial.
• Three to five years accounts receivable experience, professional services experience preferred
• Ability to work 2nd shift
• In-office during onboarding, then transition to hybrid (3 days/week)