Since 2005, Ruby Canyon Environmental, Inc. has been committed to supporting our clients' climate and sustainability initiatives. Acquired by TÜV SÜD America Inc. in December 2022, we continue to be a global leader in providing assurance services for the carbon markets and sustainability.

Job Overview: The Client Engagement Coordinator plays a critical client-facing role, providing essential support to management, technical staff, clients, and subcontractors. The ideal candidate will be a self-starter with exceptional organizational, communication, and time management skills, capable of managing multiple detailed processes simultaneously in a dynamic, high-growth environment.

Main Responsibilities:

• Customer Communication: Serve as a point of contact for new customer inquiries via email, phone, and website
• Inquiry Coordination: Coordinate responses to customer inquiries, ensuring timely and accurate communication
• Proposal Development: Assist in the development and submission of proposals for customers and RFPs
• Customer Onboarding: Manage the collection and organization of initial customer information

Other Responsibilities:

• Contracting Support: Collaborate with Project Coordinator
• Template Development: Create and refine templates for proposals
• Data Management: Perform data entry and maintain project management software (Zoho)
• Special Projects: Undertake specialized projects as assigned
• Some travel required

Required Qualifications:

• High school diploma or equivalent
• Minimum 2 years experience in administrative or client-facing role
• Experience with RFPs, proposal drafting, customer service
• Strong organizational and communication skills
• Proficiency in MS Office suite

Desired Qualifications:

• Bachelor's degree
• Spanish language proficiency