PwC

Associate Splunk Platform Support Engineer

PwCBengaluru, India 🇮🇳

Undisclosed Salary

Permanent

Mode of work

Full-time

Experience

Entry-level

Employment Type

Permanent

Location

On-site

Expertise & Skills

SplunkExpert
SIEMExpert
LinuxProficient
NetworkingProficient
FirewallsProficient
TroubleshootingProficient
ScriptingNice-to-have
Data VisualizationNice-to-have

Job description

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You'll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Responsibilities:

  1. Managing, Troubleshooting and deploying Global Splunk Enterprise (Distributed & Clustered) components in medium to large sized customers/territories.
  2. Monitor & Keep the Splunk Enterprise instances in good health to serve our customers with highest platform availability.
  3. Monitor & Manage Splunk Platform Incidents, Triage, troubleshoot to fix them and escalate to different stakeholders to resolve the Splunk Incidents by working in 24/7 working shift model.
  4. Managing Splunk Access Roles & Administering Splunk App for Enterprise Security (ES) log management and SIEM solutions.
  5. Create / Troubleshoot parser & scripts used for custom log source integration with Splunk.
  6. Troubleshooting Splunk modules/app, Report filters & queries, Splunk Access Issues & also issues with log source integration.
  7. Consulting with customers to customize and configure Splunk to meet their requirements.
  8. Remediation of logging issues like - Logging outages, Parsing, Time GAP, Field extraction issues and Maintenance.
  9. Platform Health: Conducting regular Splunk Infra health checks, monitoring and taking actions to keep the Splunk environment UP and Healthy for our internal customers.
  10. Visualizations: Have to create visualizations in Splunk and custom queries to improve views & dashboards used for Splunk internal problem solving.
  11. Migrations: Handling Splunk forwarders migration & Log source Re-direction effort required in the "Data Center Migration/ Movement / Decommissioning Projects".
  12. Fixing Issues: Tracking & Remediation of Splunk UF/ HF forwarding issues & helped in maintaining a healthy log flow.
  13. Hygiene Effort: Cleaning up the Splunk environment by deleting unused configurations.
  14. App Upgrade: Testing and upgrading Splunk apps required to ingest & visualize log data.
  15. Splunk Upgrade: Work closely with the engineering team in Splunk component upgradation activity.

Mandatory skill sets: SIEM Operation, Splunk, Linux, Networking & Firewall fundamentals.

Preferred skill sets: Splunk admin

Years of experience required: Min 1 year + experience in Any SIEM / Splunk Administration & Maintenance.

Education qualification: Graduate with Computers, BTech, MTech.

Travel Requirements: 0%

Available for Work Visa Sponsorship? No

Government Clearance Required? No